Case Study: Mobiles.co.uk increases third-party review score by 177% with REVIEWS.io

How Mobiles.co.uk Increased Their Third Party Review Score By 177% Using Reviews.co.uk

Mobiles.co.uk, part of Dixons Carphone PLC and one of the UK’s early online mobile phone retailers, wanted to improve its third-party review rating. The company already received strong feedback on REVIEWS.io, but its public rating elsewhere was being dragged down because only the most negative experiences tended to be posted without active review requests.

Using REVIEWS.io’s Third Party Review Collection within its review platform, Mobiles.co.uk redirected 100% of review invitation traffic to a public third-party review page for a 25-week study. This helped increase its third-party review score by 177% while also boosting review volume and improving ratings across 1- to 5-star reviews, all without hurting its REVIEWS.io score.

Mobiles.co.uk