Case Study: Just Travel Cover boosts trust and customer advocacy with REVIEWS.io

How Just Travel Cover Use Reviews.io To Turn Happy Customers Into Advocates

Just Travel Cover, a UK travel insurance specialist, wanted a better way to showcase the great feedback they were already receiving and turn happy customers into advocates. With REVIEWS.io, they needed a trustworthy review platform that could help build credibility, especially for customers looking for coverage with pre-existing medical conditions.

REVIEWS.io implemented automated review invitation emails, review replies, and reputation management to help Just Travel Cover collect, manage, and share feedback across the web. The result was over 20,000 verified reviews, a 4.7-star average rating, and a 10.99% review collection rate, with around 25% of reviews responded to and 10% distributed to external platforms.

Just Travel Cover

Dale Robinson

Marketing Manager