Case Study: Abbott Lyon builds trust and online reputation with REVIEWS.io

How Abbott Lyon Takes Control of Their Online Reputation

Abbott Lyon, a luxury eCommerce brand, needed a stronger way to build trust and visibility online as it expanded into new markets. The company was using Stamped.io before switching to REVIEWS.io, seeking a more affordable platform with broader functionality and Google partner support.

Using REVIEWS.io, Abbott Lyon began collecting company and product reviews, showcasing customer photos and influencer imagery, and connecting review alerts to Slack for faster response times. REVIEWS.io also helped them manage reviews across third-party channels like Google, Facebook, and Yell, and the brand now features over 3,000 genuine customer reviews; the team also sees video reviews and more UGC as a key part of future growth.

Abbott Lyon

James Bertram

Digital Marketing Manager