Case Study: Blindster boosts review volume and cuts manual effort with REVIEWS.io

Blindster’s Switch to a Smarter Review Platform for Headless Commerce

Blindster, a US-based custom window coverings retailer with millions of unique SKU configurations, needed a review platform that could handle its headless commerce setup. With Yotpo, the team faced cumbersome manual spreadsheet updates, unreliable mobile UGC uploads, and slow support, which created friction across their review workflows.

By switching to REVIEWS.io, Blindster gained a flexible API, easier in-dashboard product updates, smoother photo and video review collection, and faster support, plus tighter Klaviyo automation and Reputation Manager controls. REVIEWS.io helped Blindster cut manual effort by 50%, increase review volume by 30%, and retain 37,000 reviews during a fast, seamless migration, while also boosting Trustpilot from 2.5 to 4.0 in less than a month.

Blindster

Hector Almaguer

Chief Technology Officer