Case Study: Solidteknics triples review collection with REVIEWS.io

How Solidteknics Tripled Review Collection on Neto with REVIEWS.io

Solidteknics, a premium Australian cookware brand on the Neto (Maropost) ecommerce platform, needed a better way to turn customer feedback into scalable trust signals. Their native Neto review setup lacked automation, photo and video UGC, flexible display options, and clear analytics, making it difficult to grow reviews consistently and support high-consideration purchases.

REVIEWS.io provided Solidteknics with automated post-purchase review invites, native photo and video collection, flexible widgets, centralized moderation, and Neto integration. As a result, the brand tripled its review collection, growing from about 988 reviews over 5.5 years to roughly 417 reviews in just 8 months, while around 24% of reviews now include photos or videos.

Solidteknics

Sophie Williamson

Ecommerce Manager