Case Study: Indiana Small Business Development Center achieves streamlined submission management and actionable data insights with Reviewr

Indiana Small Business Development Center - Customer Case Study

Indiana Small Business Development Center runs the annual Indiana Companies to Watch program to recognize growing second-stage businesses, but the expanding program created a high volume of nominations and a lengthy application process that required better tracking of applicants and nominators. To manage submissions, monitor progress, and capture outcome-focused data, the Indiana Small Business Development Center used Reviewr (Reviewr Premium).

Reviewr provided submission management, approval/denial workflows, and data collection/analysis tools that let administrators pinpoint where submitters left off, sort and download records, and track regional marketing impact. Using Reviewr, the team handled 165 nominations and 92 applications, streamlined the review process, improved data-driven outreach, and gained post-event feedback and actionable insights for future program improvements.

Indiana Small Business Development Center

Noelle Dunckel

Indiana Small Business Development Center