Case Study: Philip Morris International Inc saves millions and boosts employee engagement with Rever’s Continuous Improvement Platform

PMI Saves Millions and Drives Employee Engagement With Rever's Continuous Improvement Software

Philip Morris International Inc (PMI) faced a paper-driven, bureaucratic Continuous Improvement system that stalled small, everyday process improvements and slowed its transformation into a digital, smoke-free company. To modernize and scale employee-led improvement, PMI adopted Rever’s Continuous Improvement software—Rever’s digitized Kaizen platform—as its enterprise CI solution.

Rever deployed its digitized Kaizen platform across PMI (beginning June 2017), replacing slow approval chains with an intuitive SaaS tool that lets frontline workers propose, test and share improvements. Rever’s platform engaged hundreds of employees, helped PMI generate millions in savings, and delivered measurable impact — for example, a laboratory department reduced costs by more than 30% in one year — while accelerating PMI’s shift to a digital, smoke‑free organization.

Philip Morris International Inc

Ricardo Cordoba

Director of Operations