Case Study: UniCarriers America Corporation achieves $825K in annual savings and widespread frontline innovation with Rever

Activating the Frontline to Drive Innovation and Performance Improvement

UniCarriers America Corporation, a Mitsubishi Heavy Industries subsidiary and leading forklift manufacturer, faced the need to become more dynamic, innovative and productive amid rising competition and economic uncertainty. To better harness frontline innovation and align daily priorities, UniCarriers turned to Rever’s digitized Continuous Improvement SaaS platform, using Rever Challenges, dashboards and a guided PDCA workflow to engage employees across their plant.

Rever’s solution delivered rapid adoption after a company-wide launch, enabling real-time visibility, collaboration and standardized experiments from the frontline. The program produced measurable results: over 650 ideas with more than 80% implemented in nine months, safer visual management, prevention of damaged parts in receiving, a faster layout change saving one minute per production part on one line, and more than $825K USD in annual cost savings.

UniCarriers America Corporation

Mary Gatlin

Senior Manager