Case Study: Familia Dental boosts patient reactivation and drives $100,000 from a single campaign with RevenueWell

Familia Dental - Customer Case Study

Familia Dental, a 42-practice dental organization, needed a more reliable marketing and patient communication solution after struggling with a tenured provider that caused confirmation issues, crashes, and declining show rates. The team also wanted a more sophisticated platform to support patient reactivation, nurture campaigns, reputation management, and localized communications across its practices.

RevenueWell provided the enterprise confirmation and communications platform Familia Dental needed, including patient reminders, drip campaigns, reviews, surveys, and office-level campaign controls. The results were immediate: one Memorial Day reactivation campaign sent to 33 practices reached 93,000 emails, produced 682 visits, and generated $100,000 in revenue, while also improving operations, training, and practice-level marketing flexibility.

Familia Dental

Leslie Brewer

Chief Marketing Officer