Case Study: Global Business Process Outsourcing Provider achieves on-time, government-qualified automated installer with Revenera

Global Business Process Outsourcing Provider - Customer Case Study

Global Business Process Outsourcing Provider was contracted to deliver a mission-critical application to a branch of the U.S. Armed Forces but faced a looming government qualification test with no working automated installer. After four months of effort by a third-party contractor left the installer less than 10% complete, the customer engaged Revenera (Global Consulting Services) to produce a compliant InstallShield-based installer under an urgent 30-day deadline.

Revenera responded within 24–72 hours, scoped and built two InstallShield Windows Installer projects with prerequisite checks, a dozen custom dialogs, and two dozen C#/C++ custom actions for validation and configuration, while using remote consultants, VPN testing, and source control access. Revenera delivered the complete solution on time and within budget, the installer exceeded testing requirements, avoided jeopardizing federal funding, and led to an ongoing business relationship with the Global Business Process Outsourcing Provider.