Case Study: a leading health services firm accelerates HEDIS provider outreach with Reveleer

Powering HEDIS measures through AI-powered medical record retrieval

A leading health services firm faced significant challenges in its HEDIS quality measures process due to manual provider outreach workflows. These inefficient methods for editing packets, creating batch uploads, and reconciling spreadsheets slowed down medical record retrieval. To address this, the firm partnered with Reveleer and adopted its healthcare technology platform to drive efficiency and automation.

By implementing Reveleer's AI-powered solution, the firm automated outreach workflows and chase identification, which triggered requests and automated follow-ups. This resulted in the delivery of over 17,000 statements and automated 25% of packets. The solution saved over 1,400 hours, made provider outreach 50% more efficient, delivered packets 3 weeks faster, and increased retrieval rates by 26%, allowing staff to manage a higher volume of records.