Case Study: The Teahouse achieves streamlined operations and explosive customer loyalty growth with Revel Systems

The Teahouse - Customer Case Study

The Teahouse, a Houston-based quick-service pioneer that opened the area’s first traditional Taiwanese cream teahouse in 2000, has grown to more than 10 locations. As it expanded, leadership faced the challenge of preserving the personalized customer service that built their brand while managing operations across multiple sites.

Partnering with Revel and SpendGo gave The Teahouse centralized management, automated processes, and clear loyalty analytics—letting the team manage operations and rewards from a single dashboard. The SpendGo integration simplified tracking and visualization of rewards, driving an explosive increase in loyalty program adoption compared with typical locations, while significantly reducing staff workload through automation.

The Teahouse

Aria Pramesi

Operations Director