Case Study: The Farm at South Mountain achieves improved service, reduced waste, and streamlined operations with Revel Systems

The Farm at South Mountain - Customer Case Study

The Farm at South Mountain is a ten-acre event venue and restaurant complex in South Phoenix that operates three on-site restaurants and a producing garden, serving thousands of visitors daily. Their legacy POS couldn’t keep up with peak‑season volume and created operational and reporting headaches across customers, staff, managers, and the IT team.

Switching to Revel (three installs) solved those issues: the cloud-based system simplified updates and security, made menu changes easy, and enabled branded electronic gift cards that fixed prior reporting problems. Revel’s Customer Display System improved order accuracy and reduced food waste in counter service, while Intelligent Reporting helped optimize the fine‑dining menu—resulting in better service and more efficient operations.

The Farm at South Mountain

Ashley Oakes Scott

Director of Marketing