Case Study: Tea Talk Cafe achieves streamlined inventory management and rapid support with Revel Systems

Tea Talk Cafe - Customer Case Study

Tea Talk Cafe is a bustling, two-location tea shop in Poughkeepsie, New York, offering more than 100 premium teas. Founded by Jenna McCarthy in honor of her mother’s dream of a tea house, the business is unique in the Hudson Valley but struggled with manual inventory processes and a POS (ShopKeep) that lacked integration and timely support.

Switching to Revel POS gave Tea Talk integrated, automated inventory management, faster, responsive support, and features tailored to their needs. The result was streamlined operations, reduced manual work and delays, and a simpler, more reliable system for running both locations.

Tea Talk Cafe

Jenna McCarthy

Owner