Case Study: Taco Tico achieves faster service and rapid growth with Revel Systems

Taco Tico - Customer Case Study

Taco Tico is a Tex‑Mex quick‑service chain in Topeka, KS with a long history and a cult following; after Buddy Utley bought two locations in 2013 he faced the challenge of turning around struggling stores and managing fast growth while overseeing operations from out of state. The business needed a POS that improved operational visibility, labor tracking and speed of service compared with their prior system.

Revel’s iPad POS (5 installs) gave Taco Tico real‑time reporting on hourly sales, labor and product mix, letting the owner monitor multiple locations remotely, catch missed clock‑outs and save time and money. The system also sped order flow—customers consistently note faster service—and helped drive stronger rush‑hour performance, prompting strong praise from the owner.

Taco Tico

Buddy Utley

Owner