Case Study: Popeyes Louisiana Kitchen achieves doubled peak throughput and faster service with Revel Systems

Popeyes Louisiana Kitchen - Customer Case Study

Vik Sharma, a Popeyes franchisee in San Jose with two stores, faced slow, hard-to-use legacy POS systems that hampered speed and training. The small active screen area, cluttered interface and long onboarding (1–2 weeks) drove up labor costs, forced double-staffing during training, and made it difficult to meet his goal of getting orders out in 180 seconds.

Switching to Revel’s iPad POS and Kitchen Display System delivered a bright, intuitive interface and forced modifiers that cut employee training to about 15 minutes and reduced double-staffing. Revel’s reporting improved sales forecasting and labor optimization, the KDS lets kitchen staff start orders 20–30 seconds earlier, and peak-time throughput has doubled—resulting in faster service, happier customers, and more efficient multi-store operations.

Popeyes Louisiana Kitchen

Vik Sharma

Popeye