Case Study: Lappert’s Ice Cream achieves faster service and increased throughput with Revel Systems

Lappert’s Ice Cream - Customer Case Study

Lappert’s Ice Cream is a family-owned quick-service brand founded in 1983 with 23 parlors worldwide; the Sausalito location serves thousands of customers daily and needed a way to speed service and stay reliable during high-volume periods and occasional internet outages.

Revel’s POS delivered faster order processing and an “Always On” offline mode that keeps transactions running and automatically syncs when connectivity returns. The system increased throughput, shortened lines, and eliminated downtime issues—allowing Lappert’s to serve more customers per day and operate more smoothly.

Lappert’s Ice Cream

Michael Lappert

Owner