Case Study: KyoChon Malaysia halves peak service time and boosts sales with Revel Systems

Kyochon - Customer Case Study

KyoChon Malaysia, part of a thousand-plus location Korean fried chicken brand, is run by Terry Goh and his team who face the daily challenge of maintaining food quality, menu availability, and fast preparation as the business rapidly grows. To keep up with customer expectations and streamline operations they implemented Revel Systems.

Revel’s Kitchen Display System and Mobile Order Takers send orders directly from the table to the kitchen, removing steps and cutting service time by about half during peak periods. The integrated platform links orders to production and provides Product Mix reporting so the team can track sales, optimize inventory, and ultimately improve efficiency and drive measurable sales growth.

KyoChon

Terry Goh

Managing Director