Case Study: Gen Korean achieves data-driven multi-location management and faster staff onboarding with Revel Systems

Gen Korean - Customer Case Study

Gen Korean is a fast-growing Korean BBQ chain with 25 locations known for modern touches like robots delivering dishes and tableside grilling. To support that unique customer experience and manage multiple sites, the company needed a Point of Sale that could handle multi-location management and provide actionable operational insights.

Revel’s POS gave Gen Korean centralized, data-driven visibility for short- and long-term planning, plus real-time labor tracking to optimize staffing levels. The system’s simple front end and powerful back end also speed up onboarding—staff can be trained in minutes—resulting in more efficient labor use, faster training, and greater confidence in operational planning.

Gen Korean

David Kim

VP of Operations