Case Study: Coastal Pacific Food Distributors achieves 50% time savings and real-time sales & inventory visibility with Revel Systems

Coastal Pacific Food Distributors - Customer Case Study

Coastal Pacific Food Distributors (CPFD), led in Guam by Matt Payne, has served the U.S. military since 1986 and recently opened its first quick‑service sushi shop on a U.S. base. Moving out of supermarket kiosks—where transactions ran through host registers and offered little sales transparency—into a food court required CPFD to implement its own POS. They needed a simple, easy‑to‑learn system with reliable remote support to manage operations thousands of miles from headquarters.

CPFD chose Revel’s iPad POS and gained real‑time product mix reporting, ingredient‑level inventory and gross‑margin tracking, and cloud back‑end access for sales and labor monitoring. Revel’s labor forecasting and reporting helped manage costs against targets, administrative work was cut by about 50%, and Revel’s responsive customer support ensured smooth adoption and ongoing operations.

Coastal Pacific Food Distributors

Matt Payne

Vice President