Case Study: Chobani achieves 40% sales growth and halves wait times with Revel Systems

Chobani SoHo’s Rise with Revel’s iPad Point of Sale

Chobani’s flagship SoHo café needed a flexible, scalable POS to support a high-volume, innovation-driven retail experience—replace paper tickets, cut long lines, get real-time reporting, manage growing inventory and keep sales flowing during internet outages. After a year of searching, the team chose Revel for its industry-specific flexibility, ease of use and ability to support mobile ordering and kitchen workflows.

Revel’s iPad POS, mobile order takers, Kitchen Display Systems, inventory controls, centralized menu management and always-on mode streamlined operations and reporting. As a result Chobani SoHo saw sales rise 40% year-over-year, average wait times drop to 2–3 minutes (with mobile ordering halving waits), transaction losses during outages fall from as much as 10% to zero, reporting that once took a week is now instantaneous, training takes under two hours, and inventory/cost efficiencies improved—making future expansion easier.

Chobani

Natasha Palit

Business Optimization Manager