Case Study: Bahama Buck's reduces wait times and boosts hourly sales with Revel Systems iPad POS

Bahama Buck’s - Customer Case Study

Bahama Buck's, founded in 1993 as a small shaved-ice stand, is a fast-growing quick-service franchise now operating dozens of locations with many more planned and 79 Revel installs. Rapid expansion exposed operational pain points: paper receipts and tickets were frequently dropped or wet, leading to lost orders, disorganization, and slower service.

Bahama Buck's implemented Revel’s iPad KDS and POS to remove the paper trail and unify operations under one system, with a seamless rollout. The change reduced wait times, cut lost orders, smoothed back-of-house workflow and drove higher average hourly sales, according to Laura Ewing, Director of Franchise Operations.

Bahama Buck’s

Laura Ewing

Director of Franchise Operations