Case Study: Madison Metropolitan School District eliminates multi-year public records backlog with Reveal (Logikcull)

How Madison Metropolitan School District Used Logikcull to Eliminate a Multi- Year Public Records Request Backlog

Madison Metropolitan School District faced a multi-year public records request backlog after the departure of the clerk managing requests, leaving remaining staff with heavy date-driven workloads, incomplete tracking, legacy paper workflows, duplicate documents, and no clear view of request status. To address this, the district turned to Reveal and its Logikcull platform to modernize and centralize public records processing.

Reveal implemented Logikcull’s drag-and-drop ingestion, automated deduplication and conversion to searchable PDFs, bulk redaction, and reporting features, eliminating the need for printing/scanning and manual PDF conversion. The result: the multi-year backlog was eliminated, office supply costs were reduced, and process times dropped dramatically (data access from ~48 hours to ~30 minutes and production creation from ~24 hours to ~1 hour), delivering clear time and efficiency gains.

Madison Metropolitan School District