Case Study: Baker Donelson achieves faster, lower-cost eDiscovery and trial-team autonomy with Reveal

How Baker Donelson’s Powerfully Simple Approach to eDiscovery Maximizes Client Value

Baker Donelson, a 700‑attorney Am Law 100 firm committed to a “clients first” standard, needed a powerfully simple eDiscovery solution that attorneys and paralegals could use themselves from anywhere without added technical resources or ballooning client costs. After an evaluation and pilot, the firm chose Reveal to provide an intuitive, self‑serve eDiscovery platform that fits their requirement for fast access, ease of use, and predictable pricing.

Reveal’s drag‑and‑drop platform empowered trial teams to manage discovery autonomously, reducing internal overhead and eliminating bulky hosting fees with flat, per‑matter pricing. The impact was measurable: 207 Baker Donelson attorneys and paralegals using the platform, a 247% increase in adoption in 2019 with 34% average month‑over‑month growth, a 10/10 end‑user satisfaction rating, 300 hours of firm support time saved, and deployment across 200+ matters involving terabytes of data and tens of millions of documents.

Baker Donelson

Adam Sanders

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