Case Study: City of Baltimore achieves 10x faster open records response with Reveal

How City of Baltimore Used Logikcull to Speed Open Records Response 10X

The City of Baltimore faced a labor-intensive, paper-driven open records process—costly manual review, fragmented tools that led to missed records, and on-premise solutions that kept reviewers tied to the office. To modernize its public information responses, the City deployed Reveal’s Logikcull cloud-based platform to replace multiple off-the-shelf tools and manual redaction workflows.

Reveal implemented Logikcull’s drag-and-drop processing, automatic OCR, searchable PDFs and simple “drag-over” redactions, providing a centralized, browser-based environment accessible department-wide. As a result, Reveal helped Baltimore streamline and automate review workflows, cut turnaround from weeks to as few as a couple hours, and speed response time by 10x while reducing costs and improving collaboration.

City of Baltimore