Case Study: BENlabs avoids seven-figure eDiscovery costs with Reveal (using Onna)

How BENlabs Avoids Seven-Figure eDiscovery Costs with Onna’s “Prophylactic” Approach

BENlabs, a fast‑growing entertainment and AI‑driven influencer marketing company, faced a major eDiscovery risk when years of business‑critical conversations accumulated in Slack channels and DMs. General Counsel Pra Chandrasoma worried that manual review of that volume could trigger seven‑figure discovery bills the company couldn’t absorb, so BENlabs adopted Reveal’s Onna eDiscovery platform as a prophylactic insurance against unpredictable litigation costs.

Reveal’s Onna was integrated across Slack and other cloud sources to enable rapid collection, date culling, and targeted search, turning variable, crisis‑driven discovery expenses into a manageable subscription. The approach stabilized legal costs and delivered clear ROI: BENlabs spends roughly $90,000/year on Onna versus potential discovery costs of $1,000,000+ per matter, with estimated annual cost avoidance of $910,000–$1,910,000 and significant peace of mind for the legal team.

BENlabs

Pra Chandrasoma

General Counsel