Case Study: 10 Minute School boosts student engagement and enrollments with REVE Chat

10 Minute School boosts engagement 10x with REVE Chat

10 Minute School, Bangladesh's largest online learning platform, faced significant challenges in managing millions of student and parent inquiries about courses, enrollment, and support. Their manual processes led to slow response times, high support team workload, and missed sales opportunities. To address this, they implemented REVE Chat's live chat, AI chatbot, ticketing, and omnichannel messaging services to create a centralized communication hub.

The solution from REVE Chat integrated website chat, WhatsApp, and Facebook Messenger into a single dashboard and used AI chatbots to automate responses. This resulted in a 10x increase in customer engagement and the platform now handles tens of thousands of requests monthly. REVE Chat's implementation improved support efficiency, enabled faster response times, and played a key role in converting student inquiries into course enrollments.

10 Minute School