Case Study: DoorDash builds internal tools 50x faster with Retool

DoorDash builds tools in just hours with Retool

DoorDash, the last-mile logistics platform behind food delivery in 4,000+ cities, needed a faster way to build and maintain internal tools for its highly operational Dasher team. Before using Retool, engineers relied on Django Admin and manual spreadsheets, but tools took months to create, were hard to customize, and sometimes caused performance and permissioning issues.

By adopting Retool, DoorDash was able to build internal apps in hours instead of months, automate manual workflows, and give teams the ability to create tools without heavy frontend support. Retool helped cut build time from 1–2 months per tool to 30–60 minutes, reduced maintenance to minutes, and enabled DoorDash to launch 40+ active operational tools while saving an estimated $6M.

DoorDash

Rohan Chopra

Director of Engineering