Case Study: DoorDash builds internal tools in hours with Retool

DoorDash builds internal tools in 30–60 minutes with Retool

DoorDash, a major food delivery platform, faced a challenge where its engineering teams were spending months building and maintaining slow, inefficient internal tools for operations and support. These tools, initially built with Django's admin panel, were difficult to scale and required significant engineering resources, blocking operators from effectively managing the marketplace.

Using Retool, DoorDash's engineers were able to build full-featured internal tools in hours instead of months. This solution from Retool eliminated multi-week overhead, automated manual processes, and democratized tool-building across teams without frontend expertise. As a result, DoorDash now has over 40 operational tools in Retool, dramatically cutting development time and allowing operations to handle higher support volume without increasing engineering headcount.

DoorDash