Case Study: ClickUp automates hundreds of hours of work with Retool AI apps

ClickUp saves 200K+ and automates hundreds of hours weekly with Retool

ClickUp, a leading productivity and project management platform, faced a challenge scaling its go-to-market operations. As the company grew, its internal teams needed tools to manage customer operations and support a large user base faster than traditional engineering cycles allowed. They required a solution to bridge the promise of AI with actual business value and integrate their various data sources, which off-the-shelf AI tools could not provide at a reasonable cost.

ClickUp implemented Retool as its app layer for building custom AI tools and workflows. Using Retool, the company connected AI models to its data and built internal applications for sales, support, and product teams. The results included automating hundreds of hours of manual work weekly, saving over $200,000 in vendor costs, and achieving a 7x reduction in development time for production-ready AI tools. Retool enabled ClickUp to rapidly deploy multiple custom AI agents that significantly improved efficiency across the organization.

ClickUp