Case Study: True Classic grows net-new leads and drives $1M incremental revenue with Retention.com

True Classic - Customer Case Study

True Classic, an ecommerce fashion brand, sought to enhance customer identification on its website to drive revenue growth. Their challenge was to scale their email and SMS abandonment campaigns while overcoming a shrinking addressable audience caused by limitations from iOS updates. To grow their email list with new leads and better identify their audience, they partnered with Retention.com and its solutions.

By implementing Retention.com's Grow, Reclaim, and Audiences products, True Classic identified anonymous site visitors and reclaim abandoned carts. This allowed them to capture 142,000 net-new email contacts in 60 days. The partnership with Retention.com delivered outstanding results, including an incremental revenue increase of $1 million and a 53x return on investment.

True Classic

Ben Yahalom

President