Case Study: Kin Euphorics achieves 11x ROI with Retention.com Reactivate

Kin Euphorics - Customer Case Study

Kin Euphorics, a company that crafts non-alcoholic beverages, faced the challenge of reactivating a large dormant email list of 2 million contacts and unlocking a new, cost-effective growth channel. To address these goals, they partnered with Retention.com and used its Reactivate solution.

Retention.com Reactivate integrated with Kin Euphorics' Klaviyo account to automatically trigger a three-part reactivation email flow for dormant subscribers. This effort was highly successful, delivering an 11x return on investment and a 57% open rate. The vendor helped the company recapture a significant portion of its list at a fraction of the cost of new customer acquisition, establishing Reactivate as a core part of their strategy.

Kin Euphorics

Jenay Nelson

Ecommerce & Digital Strategy