Case Study: Boatzon boosts lead response and call coverage with Retell AI

How Retell AI Became Boatzon’s Top Performing “Employee”

Boatzon, a digital marketplace for boat financing, faced significant challenges in customer engagement, including low call connect rates, limited manpower, and a lack of after-hours coverage for their target demographic of busy professionals. To address these operational bottlenecks, the company turned to Retell AI and its voice agent platform.

By implementing Retell AI's "Anna" voice agent, Boatzon automated its outbound lead follow-up and inbound support. The Retell AI solution enabled calls to be made minutes after a financing application was submitted, including during evenings and weekends. This resulted in a single AI agent replacing 7-8 human representatives while maintaining an 80% high-quality call benchmark and dramatically speeding up lead response times.

Boatzon

Bryan Lenett

Founder