Case Study: Robert Bosch GmbH achieves reliable global SMS and fax communication with Retarus

Robert Bosch GmbH connects 6,000 users and 20 SAP systems with Retarus

Robert Bosch GmbH, a global technology and services company, faced the challenge of managing highly diverse and secure global communication processes for its vast workforce. The company needed a reliable solution to send and receive hundreds of thousands of faxes and SMS messages daily from various locations, with strict requirements for dependability, security, and traceability. To meet this need, Bosch partnered with vendor Retarus for its Cloud Services, specifically leveraging its SMS Broadcasting and fax solutions.

Retarus implemented a scalable, cloud-based solution that integrated seamlessly with Bosch's email clients and SAP systems. This provided employees in multiple countries with an intuitive way to send messages directly from their PCs, ensuring reliable delivery worldwide with high levels of data security and detailed reporting. The results were significant, with Retarus connecting over 6,000 users and 20 SAP systems across five countries. The solution adapted flexibly to rising volumes and diverse departmental needs, future-proofing Bosch's communication infrastructure with a service that is both reliable and cost-effective.

Robert Bosch GmbH