Case Study: Interflora France achieves faster order processing with Retarus Cloud Fax Services

Interflora France processes over 110,000 Mother’s Day faxes with Retarus

Interflora France, a major flower delivery service, was facing capacity constraints and high operating costs from its internal fax server infrastructure due to a significant increase in order volume from its online service. The company needed a reliable solution to handle its high fax volumes, especially during peak periods like Mother's Day, and required seamless integration with its IBM iSeries platform. They partnered with vendor Retarus to implement a cloud fax service.

Retarus integrated its Faxolution for Applications cloud fax service with Interflora's existing systems via Toolmaker's DirectFax software. This solution provided unlimited capacity, eliminating bottlenecks and ensuring fast delivery. As a result, Interflora can now reliably send over 110,000 faxes and receive more than 20,000 orders during peak times without delay, achieving major cost savings and significantly faster order processing.

Interflora France