Case Study: Honda Motor Europe (North) GmbH achieves reliable SAP fax delivery with Retarus Cloud Fax Services

Honda Motor Europe cuts fax bottlenecks with Retarus and achieves a 99.9% delivery rate

Honda Motor Europe (North) GmbH faced challenges with its on-premise fax servers, which became overloaded during peak hours while sending thousands of debit slips to dealers across Europe. This created bottlenecks and threatened timely order processing. Seeking a reliable and cost-efficient alternative, Honda turned to vendor Retarus and its Cloud Fax Services for SAP to ensure smooth dealer communication.

Retarus implemented its Faxolution for SAP service, which utilizes proprietary NeverBusy technology to eliminate bottlenecks and guarantee a 99.9% delivery rate, even during high volume peaks. The solution dramatically increased accuracy and deliverability, while also reducing costs through a pay-per-page model that eliminated hardware, software, and maintenance expenses. The success of the project has led Honda and Retarus to plan a systematic extension of their business relationship on a global scale.

Honda Motor Europe (North) GmbH