Case Study: Avis achieves faster global communications with Retarus Mail-to-Fax

Avis GmbH & Co. KG handles 70,000 documents a year with Retarus

Avis GmbH & Co. KG, a major car rental company, faced the challenge of managing high volumes of time-sensitive documents for its 'Avis Assistance' department. This process involved coordinating with many different parties, such as insurance companies and repair shops, and required a fast and reliable form of communication. To optimize this process, Avis turned to the vendor Retarus and its Mail-to-Fax service.

Retarus implemented its Email-to-Fax solution, which integrated seamlessly into Avis's existing email environment. This allowed employees to send faxes directly from their email client using 40 different templates, eliminating the need for additional hardware or training. The results were streamlined communications, saved valuable time, and the reliable handling of approximately 70,000 documents per year. Retarus provided a cost-effective solution where Avis only pays for the pages it actually sends.

Avis GmbH & Co. KG