Case Study: Austrian Post streamlines fax communication with Retarus Cloud Fax

Austrian Post streamlines fax communication with Retarus and 2,000 fax numbers

Austrian Post, the national postal service of Austria, faced significant challenges with its outdated fax server infrastructure. The high volume of fax communication was stretching its systems to their limits, causing bottlenecks and lacking fail-safety. To consolidate its IT infrastructure, Austrian Post, through its provider Atos, turned to Retarus for a cloud fax solution to improve usability and reliability.

Retarus implemented its Faxolution for Exchange and fax-to-email services, moving the fax infrastructure to its redundant data centers. This eliminated the need for Austrian Post's own fax hardware and software. The solution provided users with convenient fax transmission directly from Outlook and digital reception via email. As a result, Retarus helped Austrian Post achieve a leaner IT infrastructure, significantly reduce efforts and costs, and gain remarkably higher process transparency.

Austrian Post (Österreichische Post)