Case Study: Aigle optimizes ordering processes with Retarus managed fax and transactional email services

Aigle scales fax output to 5,000 pages per minute with Retarus

The manufacturing company Aigle faced challenges with its high-volume fax and transactional email processes, which were inefficient and unreliable from its iSeries-based ERP system. This led to undelivered orders and production standstills. Aigle partnered with vendor Retarus, utilizing its managed fax service alongside the Symtrax Compleo Suite output management solution, to overcome these obstacles.

Retarus provided a seamlessly integrated and scalable fax infrastructure, enabling Aigle to automatically send over 5,000 fax pages per minute with high reliability. The solution improved delivery rates, added graphics and barcodes to documents, and provided detailed reporting for cost transparency. As a result, Aigle optimized its ordering processes and is now considering Retarus for further business process improvements, including SMS integration.

Aigle