Case Study: ABB achieves future-proof fax and SMS communications with Retarus

ABB cuts monthly fax costs with Retarus and integrates SAP and Office 365

ABB, a global technology corporation, faced the challenge of replacing an outdated, on-premises fax solution that was maintenance-intensive. Their objective was to find a future-proof service that could seamlessly integrate with their SAP systems and Microsoft Office 365, enable reliable global fax and SMS communication within their all-IP environment, and optimize operating expenses.

Retarus implemented its cloud fax and SMS services, which integrated seamlessly with ABB's SAP and Microsoft environments via certified interfaces. The solution included automated user provisioning and billing through a synchronization tool. As a result, ABB substantially reduced its monthly faxing costs, particularly in maintenance, operation, and licenses, while meeting its stringent security and compliance requirements. Retarus provided a reliable, scalable solution that ABB is now planning to roll out to additional global locations.

ABB