Case Study: Virtual Exchanges achieves scalable, streamlined inventory & order management with RetailOps

Virtual Exchanges - Customer Case Study

Virtual Exchanges, a Raleigh-based online retailer carrying over 100,000 daily SKUs across shoes, apparel and accessories, faced the challenge of scaling multi-channel listings, inventory and fulfillment while maintaining high customer service levels. They engaged RetailOps to address these operational complexities using Inventory Management, Order Management, Product Management, Reporting & Analytics and Warehouse Management, integrated with ChannelAdvisor.

RetailOps implemented a centralized operations platform that automated inventory synchronization, order processing, product data and warehouse workflows and provided unified reporting across channels. The solution let Virtual Exchanges support its 100,000+ product catalog with improved operational visibility, faster order processing and reduced manual reconciliation, enabling greater efficiency and scalability under RetailOps.

Virtual Exchanges