Case Study: Village Hat Shop achieves streamlined inventory, order, and warehouse management with RetailOps

Village Hat Shop - Customer Case Study

Village Hat Shop, a family-owned specialty retailer founded in 1980 in San Diego and operating online at VillageHatShop.com, needed to manage a vast selection of hats while keeping prices competitive and customer service high. To support its multi-decade retail and growing e‑commerce operations, Village Hat Shop turned to RetailOps to address inventory, order and warehouse complexity and to gain better product and sales visibility.

RetailOps implemented its suite—including Inventory Management, Order Management, Product Management, Reporting & Analytics and Warehouse Management—to centralize operations and provide real-time visibility. The RetailOps solution streamlined order processing, improved inventory accuracy, reduced stockouts and accelerated fulfillment, enabling Village Hat Shop to maintain its broad selection and high service levels through better analytics and operational efficiency.

Village Hat Shop