Case Study: Captain Daves achieves streamlined multi-channel fulfillment and inventory control with RetailOps

Captain Daves - Customer Case Study

Captain Daves is a specialty multi-channel retailer (Durham, NC) selling outdoor, tactical and survival gear through ecommerce channels. Facing the complexity of managing inventory, orders and warehouse operations across Magento and ChannelAdvisor, Captain Daves implemented RetailOps’ Inventory Management, Order Management and Warehouse Management solutions to centralize and automate their fulfillment stack.

RetailOps integrated those systems with Captain Daves’ Magento storefront and ChannelAdvisor feeds to synchronize stock, automate order routing and optimize warehouse workflows. The RetailOps implementation delivered centralized visibility and automation, enabling faster order processing, reduced stockouts and improved inventory accuracy—measurable operational gains that supported more scalable, reliable multi-channel fulfillment.

Captain Daves