Case Study: BHFO.com achieves streamlined order, inventory & warehouse management with RetailOps

BHFO.com - Customer Case Study

BHFO.com (BH FACTORY OUTLET), a Cedar Rapids-based retailer operating a 250,000 sq. ft. facility with more than 160 employees, sells designer goods at discounted prices but faced complexity from rapid growth — thousands of SKUs, multiple systems, and a high-speed automated fulfillment environment. To address these challenges, BHFO.com implemented RetailOps, using RetailOps’ Inventory Management, Order Management, Product Management, Reporting & Analytics and Warehouse Management capabilities (with ChannelAdvisor integration).

RetailOps integrated BHFO.com’s previously disparate systems and streamlined warehouse and order management workflows, while RetailOps’ photo management tools removed a time-consuming manual process. The result was reduced operational complexity, consolidated order and inventory processes, and improved efficiency and scalability to support BHFO.com’s continued growth.

BHFO.com

Stacie Sefton

Founder