Case Study: Global Snack Company reduces out-of-stocks and improves on-shelf availability with Retail Solutions Inc.

Global Snack Company Reduces OOS and Improves OSA at Large US Retailer

Global Snack Company, a leading global snacks manufacturer selling across multiple retail channels and using Direct Store Delivery (DSD) at major grocers, faced a need to reduce out-of-stocks and improve on-shelf availability (OSA) at a large U.S. retailer that lacked a perpetual inventory system. To tackle this, they partnered with Retail Solutions Inc., leveraging POS and planogram (POG) data and RSi’s Store Alerting algorithms to surface previously invisible distribution voids.

Retail Solutions Inc. implemented an alerting system that identifies authorized planogram items showing no demand and sends weekly alerts to in-store sales reps’ tablets for validation and replenishment. The program produced measurable gains: 63% reduction in Possible Lost Sales $, 41% reduction in store-item OOS events, and a 37% reduction in average days since last sale, increased recaptured sales and strong positive feedback from both retail and manufacturer teams.