Case Study: Siebel Juweliers achieves a 12% revenue increase with Retail Rocket recommendation blocks

Siebel Juweliers’ 12% revenue increase after implementing Retail Rocket’s recommendation blocks

The customer, Siebel Juweliers, a successful Dutch jeweler, faced the challenge of navigating a vast online inventory of over 3,000 products. Their goal was to replicate their high-quality, customer-focused in-store service online to stand out from competitors and prevent visitors from getting lost or distracted on their website. To achieve this, they partnered with vendor Retail Rocket.

Retail Rocket implemented its real-time personalization platform, deploying personalized recommendation blocks on key pages including the homepage, category pages, product pages, cart, and even the 404 error page. The solution analyzed user behavior to display relevant products, guide visitors, and improve the shopping journey. As a result, Siebel Juweliers saw a 12% increase in online revenue and an 18.3% rise in the total number of orders during the measured period.

Siebel Juweliers

Marjolein Poland

E-Commerce Manager