Case Study: Design Warehouse achieves 17.5% revenue uplift with Retail Rocket AI platform

How to achieve 17.5% revenue uplift with Retail Rocket AI platform

Design Warehouse, an online store for design furniture, sought to enhance its user experience across all communication channels and boost key metrics like conversion rate and revenue. To achieve this, the company partnered with vendor Retail Rocket to implement its AI personalization platform.

Retail Rocket implemented its AI-powered personalization platform across the website and email channels. This included personalized product recommendation blocks on category, product, and search pages, as well as automated triggered email campaigns. The solution delivered significant results: recommendations generated approximately 15% of the webshop's revenue, contributed to over 17% of all orders, and increased the average order value by 9.8%. Email personalization also performed strongly, with a conversion rate 1.5 times higher than the site average. Overall, the partnership led to a 17.5% revenue uplift for Design Warehouse.

Design Warehouse

Tiran Hakobyan

Head of Marketing Department