Case Study: Specs (NY) achieves rapid East Coast expansion and scalable, cross-platform operations with Retail Pro International

Specs - NY - Customer Case Study

Specs - NY, a luxury eyewear spin-off launched by OMG Jeans in New York City, needed a scalable, flexible retail management system after initial deployment with Lightspeed failed to support their workflows and rapid expansion plans. To support a new standalone brand carrying major labels like Ray‑Ban and Maui Jim, Specs - NY required a cross‑platform solution that was easy to train on and could run on varied hardware — a need addressed by Retail Pro International’s Retail Pro Prism.

Retail Pro International implemented Retail Pro Prism with flexible MySQL/Oracle database options and true cross‑platform support (iPad, iMac, all‑in‑one desktops), letting Specs - NY tailor workflows, shorten employee training time, and add devices or staff quickly. The stable, lightweight solution enabled aggressive expansion: Specs opened 7 new stores across New York, Maryland and Washington, D.C. between January and October 2014, demonstrating measurable scaling enabled by Retail Pro International.

Specs - NY

Joe B.

Head of IT