Case Study: iiaa Ltd achieves dramatic inventory visibility and increased customer engagement with Retail Pro International

iiaa Dramatically Improves Inventory Visibility and Customer Engagement With Retail Pro Prism

iiaa Ltd, a London‑based wholesale distributor and educator in professional beauty, needed better customer insight and a modern point‑of‑sale when they began selling directly at trade shows. To move beyond their “big calculator” POS and capture sales, inventory and customer data, they selected Retail Pro Prism from Retail Pro International to provide mobile, tablet‑based retail management and reporting.

Retail Pro International deployed Retail Pro Prism on iPads, delivering touchscreen scanning, branded receipts, customizable interfaces, real‑time reporting and simple voids. The solution sped up checkouts, enabled new transaction types (deposits and opening orders), improved inventory visibility through Prism’s reports, and elevated customer engagement and brand presentation at the Professional Beauty exhibition — all supported by Retail Pro International’s highly responsive channel team.

iiaa Ltd

Louisa Collins

Purchasing Coordinator and IT Support