Case Study: The Workwear Store achieves streamlined inventory and reliable omnichannel experiences with Retail Pro International

How The Workwear Store’s Integrated Data Helps Build Reliable Retail Experiences

The Workwear Store, a national supplier of flame‑resistant and high‑visibility workwear operating one brick‑and‑mortar store and two e‑commerce sites, faced a major challenge managing inconsistent supplier master data across roughly 30 vendors—different product codes, descriptions, sizes and images required dedicated staff to reformat and manually enter catalogs. The retailer has relied on Retail Pro POS from Retail Pro International for 20 years and needed faster product onboarding and reliable inventory visibility across channels.

Working with Retail Pro International, The Workwear Store implemented an integrated solution—using Retail Pro, Linked Retail Vendor Connect and a Stylus Studio Pipeline Server—to normalize supplier catalogs, auto‑update cloud catalogs and push changes to e‑commerce and Retail Pro. The change lets the team import new products in minutes (three clicks), eliminates invalid UPCs, ensures customers only place fulfillable orders, gives in‑store associates instant order visibility in Retail Pro, and significantly speeds replenishment and fulfillment while strengthening customer trust.

The Workwear Store

Rick Scofield

Co-Owner